Answers to common questions about MS Astrology consultations, subscription plans and service credits, gemstones, pre-designed rings, the free daily Panchang, shipping, coupons, and account activation.
Choose a package on the consultation booking page, pick an available time, share your birth details, and complete payment online. Every consultation is guided personally by Mrs. Madhavi Sharma.
Consultations are offered in Telugu, English, and Hindi.
Sessions are available via phone, WhatsApp, Zoom, Google Meet, or email, depending on the package you select.
Online payments are accepted through Razorpay and PayU for Indian customers, and PayPal for international customers.
There are three plans: Basic (free), Pro, and Premium. Pro and Premium are yearly plans that load your account with service credits equal to the plan amount. All plan details and current prices are on the Subscription Plans page.
When you purchase a Pro or Premium plan, your account is loaded with service credits equal to the plan amount. Credits are deducted each time you use a billable service such as chart generation, printing, or muhurtha selection. The current deduction rates are listed on the pricing page.
Pro and Premium plans, and the service credits they load, are valid for 365 days from the purchase date.
No. Basic plan users can access all free features without any deduction. Credits are only deducted from Pro and Premium balances for billable services.
Yes. MSGemstones supplies natural, untreated planetary gemstones with a certificate of authenticity, personally authenticated by Mrs. Madhavi Sharma and energised per Vedic procedure before dispatch.
Displayed prices are indicative, based on current market rates per carat. The final price is confirmed after quality assessment and before manufacturing.
Yes. After choosing a gemstone you can add a ring setting — metal, design, and Indian ring size — and see an estimated ring price before ordering.
Gemstones carry a 7-day return policy for quality issues. See the gemstone return and exchange policy for details.
Every ring is available in 18K hallmark gold, 925 sterling silver, or traditional panchadathu (five-metal alloy), with a prong or bezel setting.
Yes. Every ring is set with a certified natural, untreated gemstone, personally authenticated by Mrs. Madhavi Sharma.
Yes. Each ring is energised per Vedic procedure before it is couriered, and ships with a certificate of authenticity.
Navaratna rings are available in 3, 4, 5, and 6 carats, with common Indian ring sizes for men (18–22) and women (10–14). The finished ring is couriered within 10–15 days of ordering.
Yes. The daily Panchang — Tithi, Nakshatra, Yoga, Karana, Rahu Kalam, sunrise, sunset, and auspicious timings — is completely free and needs no account.
The page detects your location automatically: with your permission it uses your device's location; if permission is off, it falls back to your country's capital. You can always pick any city manually, and all timings are recalculated for that place using Swiss Ephemeris precision.
Yes. Gemstones and rings are couriered across India. Rings are made, energised, and couriered within 10–15 days of ordering.
International gemstone orders are handled per the Shipping and Customs Policy — customs duties and local taxes at the destination are the customer's responsibility.
Enter your coupon code at checkout to apply the discount before payment. Coupons carry usage limits, including per-customer limits — a code stops working once you have used it the allowed number of times.
Yes. Enter a friend's referral code on the pricing page for 15% off your subscription — both you and your friend benefit.
Existing customer contacts from the earlier MS Astrology service have been securely imported. Activate your account by signing up or signing in with the same email or phone you used before, then setting a new password when prompted.
For security, imported legacy accounts require a one-time password reset before first use. Use the Forgot Password option with your registered email and follow the link to set a new password.
Still have questions? Book a personal consultation with Mrs. Madhavi Sharma.